Privacy policy
Last updated: October 17, 2025
At Beach Mate Australia (“we”, “our”, “us”), your privacy matters. We’re a small Gold Coast business that believes in transparency, honesty, and protecting your information like we protect our beaches — carefully.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or connect with us through email or social media.
🛒 What We Collect
When you browse or buy from us, we may collect:
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Your name, address, email, and phone number
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Payment and order details (securely processed by Shopify or trusted payment providers)
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Your preferences and interactions (like items viewed or added to cart)
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Optional marketing sign-ups or survey responses
Shopify powers our store — you can learn more about how Shopify handles your data here:
👉 https://www.shopify.com/legal/privacy
💬 How We Use Your Information
We use your data to:
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Process and deliver your order
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Contact you with shipping updates or support
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Improve your shopping experience
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Send you marketing emails (if you’ve opted in)
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Prevent fraud or misuse of our website
We never sell your personal information — ever.
🔒 Data Protection
We use SSL encryption, secure payment gateways, and password-protected systems to keep your details safe.
Only essential staff and trusted providers (like Shopify, Klaviyo, and shipping partners) have access, and only for business purposes.
🍪 Cookies (the digital kind)
We use cookies to:
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Keep your cart working properly
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Understand what pages are most loved
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Help us improve your shopping experience
You can disable cookies in your browser at any time, though some features may not work as intended.
💌 Marketing Preferences
If you’ve signed up for our newsletter or opted into marketing at checkout, we’ll send you occasional updates, special offers, or beachy news.
You can unsubscribe anytime — no hard feelings.
⚖️ Your Rights
Under the Australian Privacy Act 1988, you have the right to:
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Access or correct your personal information
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Withdraw consent for marketing
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Request deletion of your data (where legally possible)
To make a request, email hello@beachmate.co.
🌊 Questions or Concerns
We’re here to help.
If you have any questions about this policy or how your data is handled, reach us at:
Beach Mate Australia
Elanora, Queensland
📧 hello@beachmate.co